Help & Support
We're here to help
Reach the Bing Chun team for order issues, delivery questions, or account help. Include your order number when you contact us so we can assist faster.
HoursDaily: 9:00 AM – 11:00 PM
Common topics
Orders & tracking
Use My Orders or your track link from SMS to follow preparation, pickup, and delivery.
Payments & refunds
Online payments are confirmed after PayHere settles. Refund questions can be raised with support using your order number.
Offers & rewards
Welcome discounts, free gifts, and Spin & Win require a signed-in account and an eligible branch/cart.
Stores & hours
Browse branch locations on the Stores page. Typical hours: 9:00 AM – 11:00 PM.